This website is owned and operated by Loancheck, on behalf of and through its scheme administrators and/or introducers, which is responsible for the processing of your personal data and is the data controller for all such information. We regard your privacy as very important. Any personal information you provide to us through this website will be dealt with in accordance with this privacy policy, the LoanChecker Terms of Use and any signed authority form that you have given to us.

This privacy policy describes the information we may collect from you and how the information will be utilized.

1 Data Protection

As data controller we take all necessary steps to comply with the Data Protection Act 1998 and its relevant subordinate legislation when handling any personal information.

1.1 When you supply any personal information to us we will meet our legal obligations to you in the way that we deal with that information.
1.2 In accordance with the Data Protection Act 1998 we are required to collect the information fairly and to let you know how we will use it (see paragraph 2 below) and whether we will pass the information on to anyone else (see paragraph 3 below).
1.3 We will comply with the principles set out in the Data Protection Act 1998 and we will ensure all personal information supplied to us is held securely.
1.4 We will ensure that any information will be held only as long as is necessary to ensure our service runs smoothly.
1.5 We use up to date industry procedures to keep personal data as safe and secure as possible against loss, unauthorised disclosure or access (see paragraph 3 below).
1.6 Should you wish to obtain a copy of the personal data we hold on you please write to Compliance Officer at Loancheck, Minster Chambers, 37 High Street, Wimborne, Dorset, BH21 1HR, enclosing your payment of £10. As soon as we are satisfied as to your identity we will send you, within 40 days of receipt of your written request and the fee, a copy of all the data we hold concerning you. Please contact us at the same address if you have any reason to believe the data we hold on you is inaccurate.

2 What personal information do we collect and why do we collect it?

2.1 We will collect personal information from you, when you register and log in and when you respond to requests to submit personal information about yourself, in order to provide you with the service that you have requested in the following ways:
2.2 To assess the likelihood of you being able to bring a claim against your mortgage provider;
2.3 To request details from your lender of your account after you have signed an authority form;
2.4 To instruct a solicitor to pursue this claim on your behalf after you have signed the appropriate documentation; and
2.5 Once instructed, the solicitor may pass your details to an agent to visit you to explain all the documentation that will require your signature to bring your claim against your mortgage provider.

3 To whom will we supply your personal data?

We will only supply your personally identifiable information to any other person or organisation:

3.1 where we need to share the information to provide a service you have requested
3.2 where we need to send the information to persons or organisations who work on our behalf to provide a service to you but such persons or organisations may only use this information in order to provide such product or service and not for any other purpose
3.3 where we are required to forward the information in order to comply with a regulatory or legal process

4 Links to other websites

This Privacy Policy only extends to this website and does not, therefore, extend to your use of, provision of data to and collection of data from any website not connected to LoanCheck to which you may link by using the hypertext links within this website.

5 Changes to this Privacy Policy

We may edit or amend this Privacy Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on the Home page of our website